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Property Hawk

Privacy Policy

Welland Media Limited is the sole owner of the website PropertyHawk.co.uk. We can assure our users that we will not share, or rent any information that can be identified as personal. We are registered under the Data Protection Act which forbids sharing any personal data with other companies.

The nature of the Internet is that it is fast moving and constantly evolving. In this respect we reserve the right to amend or modify this policy at any time.

Information collected

PropertyHawk.co.uk collects the registration data and the property management data inputted by a site user into the property management software, Property Manager. The site also collect any data inputted by a user into any online forms or enquiries.

We also monitor customer traffic patterns and site use using Google Analytics software, which helps us to understand how to improve the service we provide.

Use of your information and your preferences

We will use your information to help us provide you with a better and more personal service. We will also use your contact details to communicate with you. We will use your email to send you information that we see as helpful and informative. We may contact you by post, email, telephone or fax for these purposes. If you wish not to receive this information we will enable you to select to cancel this service.

As soon as you register with PropertyHawk.co.uk, you will be able to access a Profile page that will give you complete control as to which, if any, of these communications you wish to receive.

To change your contact profile, simply login to the Property Manager and go to the My Details page (PM3) or the your Profile page on the Operations tab (PM2). If you do not want to receive commercial communications from us, please select your choices by using the boxes available on that page.

We like to hear your views to help us improve our service. From time to time, we may contact you by post, email, telephone or fax to ask your opinions. Again, if you do not want to be contacted for this purpose, please make your choice on the My Details / Profile page.

Please note that there may be instances where it may be necessary for us to communicate with you, in any event, for administrative or operational reasons relating to our service.

Disclosures of your information

Your information may be shared and used by other Welland Media Ltd sites or companies.

Your personal data may be passed to other people when you specifically instruct us to do so, for instance if you opt in to the upad.do.uk tenancy referencing service when you create a free tenancy agreement on our site. Otherwise, your personal data will not be passed to anyone else, unless they are successors in title to our business or suppliers that process data on our behalf. We may also use and disclose information in aggregate (but so that no individual customers are identified) for marketing and strategic development purposes.

Your personal data will never be passed to anyone else, unless they are successors in title to our business or suppliers that process data on our behalf. We may also use and disclose information in aggregate (but so that no individual customers are identified) for marketing and strategic development purposes.

Other web sites

The site contains a mass of links to other sites, which are obviously outside our control and therefore will not be covered by this privacy policy. If you follow links to these site we advise you to check on the individual site's privacy policy.

Cookies

PropertyHawk.co.uk does not use Cookies.

Security

Our web site takes reasonable precautions to protect our users' information by utilizing security measures designed to maintain data security and integrity. When you submit sensitive information, including financial information, via the web site, your information is protected both online and off-line. However, no system is 100% secure, and you should use caution whenever submitting important information over the Internet, whether to our web site or to any other. Never for example leave data that could in anyway make your bank account or credit card services less secure, such as PIN numbers.

Terms and Conditions

Where there is a conflict between our Privacy Policy and the website's Terms and Conditions, the Terms and Conditions shall take precedence.

Contact Us

If you have any questions about our privacy policy or web site, or wish to modify or delete any personally identifiable information that you have provided to us, please send an email to contact@propertyhawk.co.uk

Updated 5 January 2013 3 January 2009 Version
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